Job title: Rota & Compliance Administrator (RCA)  

Base: SELDOC, Norbiton, Surrey with travel 

Accountable to: Rota & On-boarding Manager 

Salary range: £29,393 per annum plus on-call 

Duration: Permanent post 

Hours: Full time (37.5 hours) plus on-call 

 

 

We are seeking a detail orientated, full time Rota & Compliance Administrator to join our team at Operations Team. Please see job description attached. 

 

The role will be an integral part, carrying out a variety of administrative tasks to ensure adequate support is provided to the Rota and Onboarding/Compliance team. The post holder will work closely with the Rota & Compliance Officer and Rota & On-boarding Manager to ensure all clinical staff working in the services are compliant with operational policies and procedures, required documentation is complete and up to date and that all administrative support functions are carried out in a timely manner. 

 

To carry out all administrative tasks to ensure adequate support is provided to the Rota and Onboarding/Compliance team. 

 

To support the smooth running of the service delivery team ensuring all members of that team have the general administrative support required. 

 

CEO 

Rota & On-boarding Manager (ROM) (Line Manager) 

Rota & Compliance Officer (RCO) 

All Directors across the business 

Current and potential customers 

Patients and ‘service users’ 

External partners and service provider 

 

• Work closely with the on-boarding/compliance and rota team to provide adequate cover to ensure the safe delivery of services. 

• Ensure rota are published in advance and in timely manner. Adequate cover is available to ensure continuity of service, react proactively to last minute cancellations and find resolutions 

• To liaise with all clinical workforce, inclusive of GP registrars, and nonclinical colleagues to facilitate shift booking. 

• To highlight any anticipated rota problems to the ROM at the earliest opportunity. 

• Finds solutions to rota and compliance issues and work closely with all members of Rota team 

• Attend meetings, actively engage, contribute and take active part in contacting non-compliant clinicians, promptly carrying out agreed actions • Proactively oversee annual leave booking for contracted service staff, ensuring leave is booked consistently across annual year period, preventing negative impact on rota fill. 

• Ensure that emails are responded to in timely manner and relevant inbox is attended to and monitored daily 

• Produce system report when required and provide fulfilment updates to all stakeholders, highlighting any challenges. 

• Organise and follow up on Inductions for trainees, clinical and non-clinical staff. Ensure site-specific training requirements is up to date and in line with all stakeholder requirements 

• To accurately maintain People-related data and personnel files on both Roster and Compliance systems, ensuring confidentiality and up to date information 

• Actively engage with new clinicians and proactively encourage up take on their shifts across all SELDOC services. 

• Support system upgrades and implement changes accordingly for both roster and compliance systems 

• Provide resilience to the rota team should anyone be off for a protracted period of time due to sickness or approved leave. 

This role provides an amazing opportunity for the post-holder to make a significant impact in the organisation. 

 

Closing date 20th March 2026