In 1996, SELDOC was established as a GP co-operative to provide out of hours primary care to patients across south east London. Our local knowledge and experience over the past 25 years has resulted in strong relationships with other local partners and we now provide services for 2 million patients. We have developed and expanded our services for the benefit of our patients.
Our purpose and values
Our purpose is to deliver trusted healthcare to the communities we serve. Working together with local partners, we will develop and provide healthcare services to benefit patients and to make a better NHS. We are committed to providing high quality services for NHS patients.
Patient-focussed. Any decision we make is based on improving our service and patient outcomes. We treat around 4,000 patients each week and we recognise them as individuals not numbers
Trustworthy. We are seen by local patients, commissioners and colleague organisations as a trustworthy partner. We understand that we are accountable for the decisions we make and for the provision of good care. If something isn’t right, we will fix it. We are open and honest.
Always trying to make a positive difference. We understand that our work can make a real difference and by providing the right care to patients as and when they need it, it can have a positive impact to their lives. Working with local partners, we can develop and provide services which improve patient experience and strengthen the wider NHS healthcare system.
Enterprising. We recognise that healthcare provision often requires rapid change to meet new challenges – COVID-19 is a prime example. Like many other organisations, we have changed how we deliver care to be effective in a new reality. We are innovative when there is an opportunity to improve care and Commissioners and patients sometimes need a fast response to an urgent need. We rise to this challenge and ensure the best possible outcome for our patients.
We are a clinically led organisation where every decision we make is focused on our patients. For us, good care is everything. We have a diverse workforce which includes clinical professionals, project managers, operational leaders, business professionals and administrators. We recognise and value the importance of our workforce and the role that each individual plays in delivering excellent care.
We have a multidisciplinary executive team which has more than one hundred years of combined NHS experience in healthcare. Its skills have been gained in primary and secondary care in multiple settings. This team leads SELDOC clinically, operationally and financially. Where it makes sense for patients, we extend our reach into new services and new geographies.
Board of Directors
Dr Riaz Jetha
Chair of the Board
Riaz has been a practicing GP in Lewisham for over 20 years and has consulted to over six CCG areas and over 70 GP practices. He joined the Board in 2005 and was SELDOC's first Medical Director in 2009. He has led on a number of quality improvement initiatives. Riaz leads the Board which is integral to the focus on quality, service delivery and growth of SELDOC.
Steven has held senior leadership roles in the UK and the US across different sectors and organisations including the NHS, Bupa, British Airways, Natwest and Marks & Spencer. He joined SELDOC as CEO in November 2017. Having led the SELDOC team through a period of significant positive change, Steven is now leading the team through the next phase of the SELDOC journey, focusing on new services and continuous improvement in patient care.
Chair of Quality Committee
Steve has an MSc in Operational Research and he has led the development of research, policy, strategy and innovation at the King’s Fund, Marie Curie and The Alzheimer’s Society. His consultancy business also provides practical, strategic and policy insights to a range of end-of-life organisations. He joined the SELDOC Board in 2011 and is passionate about bringing an external, non-medical perspective to leadership within the organisation.
Matt brings to SELDOC over 20 years’ experience of working within finance in multiple sectors of healthcare. He has led finance teams in the UK and internationally working across primary and secondary care as well as pharmaceuticals and medical devices. Matt joined SELDOC in March 2020, excited about the future potential of the business.
Chair of Finance Risk and Audit Committee
Clive has significant experience in financial management and business growth that he has accumulated from a long career in accountancy and private equity businesses. He has held previous healthcare board positions with Radiology Reporting Online LLP and Lodestone Patient Care Ltd. He joined the SELDOC Board in 2019 and chairs the Finance, Risk and Audit Committee and also the Remuneration Committee.
Dr Robin Rastogi
Robin has worked as a GP for over 20 years and over this time has set up Urgent Care Centre models at Guy’s Hospital, encompassing primary care. He has developed an in-depth understanding of the challenges facing GPs on the front line. He joined the SELDOC Board in 2010 as Chair of the Finance Committee. Robin is passionate about the difference SELDOC can make to the people of south London and beyond.
Dr Michael Uti
Michael has worked in the NHS for over many years and is a full-time partner at Honor Oak Group Practice. He is a longstanding member of the SELDOC board having joined over 15 years ago. He is very committed to the cooperative model - viewing the rota system of like-minded local GPs as the best method to deliver effective, efficient out-of-hours primary care.
Dr Jayesh Patel
Jayesh has worked in the NHS for over 16 years and holds a variety of roles within primary care. He is concurrently the Chair of the Lambeth GP Federation and a GP Partner at Pavilion Medical Centre and Hetherington Group Practice. Jayesh joined the SELDOC Board in 2018 and has a specialist interest in healthcare modelling and procurement.
Over the past 35 years, Keith has held senior positions in many organisations of different sizes and structures. Keith has extensive experience from large corporates, mid-range plcs. and small start-up businesses - he also held the role of MD of Ericsson UK and VP Ericsson NW Europe for a large part of his career. He joined the SELDOC Board in 2018 and his focus is on developing the organisation to reach its true potential.