South east London out-of-hours
We have provided out of hours primary care services in south east London for nearly 25 years. We support around 1 million people in Lambeth, Southwark and Lewisham delivering telephone and video consultations and face to face appointments – either at one of our bases or patient’s homes if they cannot travel.
Our service has adapted over the years in line with patient needs and we have a strong reputation as a trusted local healthcare provider. Testament to this is the fact we have maintained our CQC “Good” rating, by continuing to be patient focussed and adapting our service based on how we can best help to support the south east London community. Until 2018, patients were able to call us directly when their own practice was closed but now all of our services are accessed via 111. Recently, we rapidly mobilised services in response to the pandemic to support COVID-19 patients. These services were to provide home visiting services for COVID-19 patients – designed to ease the pressure on the wider healthcare system as well as ensuring the best outcome for patients.