We have worked in partnership with the NHS for more than twenty years, looking after patients when other services are closed. We support more than 2 million people in south London alone.
We operate a range of clinical facilities across London, either solely or in partnership with other providers. These currently cover Lambeth, Southwark, Lewisham, Wandsworth, Merton, Kingston and Sutton.
Our clinicians provide the highest level of care and can make fast diagnoses from telephone and video patient interactions, to quickly determine the right course of action for each person. Our clinical centres are open ‘til late’ during the week and weekends, providing out of normal hours access. We can also visit people in their homes where there is an urgent need.
To continually improve service quality all aspects of our care delivery are recorded and reviewed by our clinical governance team, under the guidance of our Medical Director.
We work to performance targets designed to measure the speed and efficacy of our service. The whole SELDOC Healthcare team is focused on these and the clinical quality of our service to ensure we make a positive difference for every patient we treat.
“Our out-of-hours service looks after almost two and a half million people.”
I was very anxious at the time and was reassured by the excellent service I received. The doctor I spoke to was polite and explained everything in a way that I could understand.